Contact information
Contact Information
If you have any questions about your order, delivery, returns, refunds or our products, please contact our customer support team.
Customer Support
NMD Digital
Website: nmddigital.uk
Email: support@nmddigital.uk
Our support team can assist with:
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Order enquiries.
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Delivery and tracking questions.
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Returns and refunds.
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Damaged, faulty or incorrect items.
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Product information.
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Payment-related enquiries.
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General customer service questions.
How to Contact Us
The best way to contact us is by email:
When contacting us about an existing order, please include your order number and the email address used when placing the order.
For issues involving damaged, faulty or incorrect items, please include photographs where appropriate so that we can review the matter efficiently.
Response Times
We aim to respond to customer enquiries as soon as reasonably possible.
Response times may be longer during weekends, UK public holidays or periods of unusually high demand.
Order Changes and Cancellations
If you need to request a change or cancellation, please contact us as soon as possible at:
We cannot guarantee that an order can be changed or cancelled once it has entered processing or has been dispatched.
Returns and Refunds
For return or refund requests, please contact:
Please review our Return and Refund Policy for full information regarding eligibility, return conditions and your statutory rights.
Complaints
If you have a complaint regarding an order or our service, please email:
Please provide as much relevant information as possible so that we can investigate your complaint properly.
Business Information
Trading Name: NMD Digital
Website: nmddigital.uk
Customer Support: support@nmddigital.uk
Nothing in this contact information limits or affects your statutory rights under applicable United Kingdom consumer law.