Terms of Service

These Terms of Service govern your use of nmddigital.uk and any purchases made through our website.

By accessing our website or placing an order with NMD Digital, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. About Us

This website is operated by NMD Digital.

Website: nmddigital.uk
Email: support@nmddigital.uk

Throughout these Terms, the terms “we”, “us” and “our” refer to NMD Digital.

2. Use of Our Website

By using this website, you confirm that you are legally capable of entering into a binding contract.

You agree not to use our website:

• For any unlawful or fraudulent purpose.

• To violate any applicable laws or regulations.

• To transmit viruses, malicious code or other harmful material.

• To interfere with the security or operation of the website.

• To attempt to gain unauthorised access to our systems or accounts.

• To reproduce, copy or exploit any part of the website without our permission where such permission is required.

We reserve the right to restrict or terminate access to the website where it is reasonably necessary to protect our business, customers or systems.

3. Products and Product Information

We aim to provide accurate descriptions, images, prices and other information about the products available on our website.

However, product colours and appearance may vary slightly depending on your screen, device settings or manufacturing variations.

We may update product descriptions, availability and other information when reasonably necessary.

Nothing in these Terms affects your statutory rights. Goods supplied to consumers must be as described, of satisfactory quality and fit for their intended purpose as required by applicable UK consumer law.

4. Prices

All prices displayed on our website are shown in the currency indicated at checkout.

The total price payable, including any applicable delivery charges, will be displayed before you complete your order.

Where applicable, taxes will be included or clearly disclosed before payment.

We may change our prices from time to time, but changes will not affect orders that have already been accepted.

If we discover an obvious pricing error before accepting your order, we may contact you to provide the correct price and give you the option to proceed or cancel the order.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing your order, you may receive an acknowledgement confirming that we have received it.

An order is accepted when we send confirmation that the order has been accepted or dispatched, depending on the circumstances of the transaction.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

• The product is unavailable.

• Payment cannot be authorised.

• There is an obvious pricing or product information error.

• We reasonably suspect fraudulent or unauthorised activity.

• We are unable to deliver to the requested location.

If we cancel an order after payment has been taken, the relevant amount will be refunded.

6. Payment

Payment must be made using one of the payment methods displayed during checkout.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Payments may be processed by third-party payment providers. Their own terms, privacy practices and security procedures may also apply.

We do not guarantee that every payment method will be available for every customer or transaction.

7. Delivery

Available delivery options, estimated delivery periods and applicable charges will be shown during checkout or elsewhere on our website.

We will take reasonable steps to deliver your order within the estimated timeframe.

Unless another delivery period has been agreed with you, goods will normally be delivered within the period required by applicable UK consumer law.

Delivery estimates may occasionally be affected by circumstances outside our reasonable control.

If there is a significant delay, please contact:

support@nmddigital.uk

Your statutory rights regarding delayed or failed delivery are not affected by these Terms.

8. Returns, Cancellations and Refunds

Your rights regarding cancellations, returns and refunds are explained in our Return and Refund Policy.

For eligible online purchases, consumers generally have statutory cancellation rights under UK consumer law.

Nothing in these Terms or our Return and Refund Policy limits any statutory rights that cannot legally be excluded.

For return or refund enquiries, contact:

support@nmddigital.uk

9. Faulty or Incorrect Products

If you receive an item that is faulty, damaged, incorrectly supplied or not as described, please contact us as soon as possible.

Please provide your order number and relevant information about the issue.

Where applicable, remedies may include a repair, replacement, price reduction or refund in accordance with UK consumer law.

These Terms do not limit your rights under the Consumer Rights Act 2015 or other applicable consumer legislation.

10. Promotions and Discount Codes

From time to time, we may offer discounts, promotions or promotional codes.

Promotions may be subject to additional conditions that will be communicated at the time of the offer.

Unless otherwise stated:

• Promotional codes cannot be exchanged for cash.

• A promotion may have an expiry date.

• Certain products may be excluded.

• Multiple promotions may not be combined.

• Promotions may be limited to one use per customer or order.

We may withdraw or amend a promotion where reasonably necessary, provided this does not unfairly affect orders already accepted.

11. Availability

All products are subject to availability.

Adding an item to your basket does not reserve the product.

If an item becomes unavailable after you place an order, we will contact you and, where appropriate, issue a refund for the unavailable item.

12. Intellectual Property

Unless otherwise stated, the content on nmddigital.uk, including text, graphics, website design, logos, photographs and other materials, is owned by or licensed to NMD Digital.

You may use the website for personal and non-commercial purposes.

You must not reproduce, distribute, modify or commercially exploit protected website content without appropriate permission.

13. Third-Party Services

Our website may use or link to third-party services, including payment providers, delivery providers and other technology services.

We are not responsible for the content or availability of independent third-party websites.

Your use of third-party services may also be subject to their own terms and policies.

14. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence where liability cannot legally be excluded.

• Fraud or fraudulent misrepresentation.

• Your statutory rights relating to faulty, misdescribed or otherwise non-compliant goods.

• Any other liability that cannot legally be excluded under applicable law.

To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable when the contract was formed.

If you are purchasing products as a consumer, these Terms do not affect your statutory rights.

15. Events Outside Our Control

We will not be responsible for delays or failures caused by circumstances outside our reasonable control.

These may include severe weather, natural disasters, transport disruption, industrial action, telecommunications failures, government action or other similar events.

Where such an event affects an order, we will take reasonable steps to minimise disruption and keep you informed where appropriate.

16. Privacy

Your personal information will be handled in accordance with our Privacy Policy and applicable data protection laws.

By using our website, you acknowledge that information may be processed where necessary to:

• Process and fulfil orders.

• Take payment.

• Provide customer support.

• Prevent fraud.

• Meet legal and regulatory obligations.

• Operate and improve our website and services.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, services or legal requirements.

The Terms that apply to your purchase will normally be those in force when your order is placed.

Updated versions may be published on nmddigital.uk.

18. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified or removed to the minimum extent necessary.

The remaining provisions will continue to apply.

19. No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.

20. Governing Law

If you are a consumer residing in the United Kingdom, these Terms and any contract between you and NMD Digital will be governed by applicable UK law.

You retain any mandatory rights you have to bring proceedings in the courts applicable to your place of residence.

Nothing in this section limits any legal rights that cannot be excluded by agreement.

21. Contact Information

If you have any questions about these Terms of Service, please contact:

NMD Digital
Website: nmddigital.uk
Email: support@nmddigital.uk

These Terms of Service are intended to operate alongside our Return and Refund Policy, Privacy Policy and Shipping Policy.